Shipping policy
Return Policy
Thank you for choosing Buybox Corporation for your power tools and hand tools needs. We are committed to ensuring your satisfaction with every purchase. Please review our Return Policy to understand the guidelines and procedures for returning purchased goods and services.
Return Requirements:
The item must be in its original condition, unused, and in its original packaging.
All accessories, manuals, and parts must be included.
For returns due to product defects or damages during shipping, please refer to our Damaged or Lost Packages section in the Shipping Policy.
Return Process: To initiate a return, please follow these steps:
Contact our customer support team at +91 44 4797 2702 to request a Return Authorization (RA) number.
Pack the item securely in its original packaging.
Include the RA number on the outside of the package.
Ship the package to the address provided with the RA number.
Once we receive your returned item and inspect it, we will process your refund or exchange according to the terms of our Refund/Cancellation Policy.
Please note that return shipping costs may be the responsibility of the customer unless the return is due to a product defect or an error on our part.
Shipping Policy
Thank you for choosing Buybox Corporation for your power tools and hand tools needs. We aim to provide you with a seamless and satisfactory shopping experience, including prompt and reliable shipping services. Please review our Shipping Policy to understand the details and guidelines regarding shipping and delivery of your orders.
Order Processing:
a. Order Confirmation: Once you place an order through our website, you will receive an order confirmation email. This email will include your order details, shipping address, and other relevant information. Please review the order confirmation carefully and contact us immediately if any changes are required.
b. Order Processing Time: We strive to process and prepare your order for shipment within 7 business days from the date of order confirmation. Please note that order processing time may vary depending on product availability and other factors. In case of any delays or issues, we will notify you promptly.
Shipping Methods and Delivery:
a. Shipping Options: We offer various shipping options based on your location and the nature of the products. The available shipping methods will be displayed during the checkout process. Please select the preferred shipping option that suits your needs.
b. Shipping Cost: The shipping cost will be calculated based on the selected shipping method, package weight, dimensions, and delivery destination. The applicable shipping charges will be displayed at the checkout before you finalize your order.
c. Delivery Time: The estimated delivery time will depend on the shipping method selected and the destination of the package. Please note that delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, or other unforeseen circumstances. We will provide you with an estimated delivery timeframe during the checkout process.
d. Tracking Information: Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this information to monitor the progress of your shipment and estimated delivery date.
Refund/Cancellation Policy
At Buybox Corporation we understand that there may be instances where you need to cancel an order or request a refund. Please review our Refund/Cancellation Policy to understand the process and terms associated with refunds and cancellations.
Cancellation:
You may request to cancel your order within 24 hours of placing it. After this time frame, the order may have already been processed and shipped.
Refunds:
Refunds will be processed within 3 business days after receiving the returned item, if applicable.
The refund will be issued to the original payment method used for the purchase.
Please allow for additional processing time depending on your bank or payment provider.
In case no refund or cancellation is provided for specific products or services, it will be mentioned on the product page or service description on our website.
Please note that our policies are subject to change without prior notice, so we recommend reviewing them periodically. If you have any questions or concerns, please don’t hesitate to contact our customer support team at +91 44 4797 2702 We are here to assist you and provide any necessary information or updates.