Shipping Policy

At Buybox, we strive to deliver your products quickly, safely, and efficiently. Please review our shipping terms below.

1. Shipping Coverage

• We currently ship Pan-India only.
• International shipping is not available at this time.

2. Dispatch & Delivery Timeline

• Orders are usually processed and dispatched within 1–2 business days after confirmation.
• Estimated delivery time: 3–7 business days, depending on your location.
  • Metro cities: 2–4 business days
  • Non-metro/remote areas: 5–7 business days

3. Shipping Charges

• Free shipping on orders below ₹14999
• For orders above ₹ 15000, standard courier charges will apply, as calculated at checkout.

4. Order Tracking

• Once dispatched, you will receive an auto-generated tracking link from our courier partners via email/SMS/WhatsApp.
• Customers can track their orders in real-time through the provided link.

5. Payment Options

• Currently, we accept prepaid orders (UPI, debit/credit card, net banking).
• Cash on Delivery (COD) option may be introduced in the future.

6. Damaged, Missing, or Incorrect Items

• Customers must report any damaged, missing, or incorrect items within 7 days of delivery.
• Claims reported after this period will not be eligible for replacement or refund.

7. Return-to-Origin (RTO) Shipments

• If an order is undeliverable due to incorrect address, customer unavailability, or refusal at delivery, the shipment will be returned to us.
• In such cases, reshipping will be arranged only after reconfirmation with the customer.

8. Courier Partners

• We ship using reputed courier partners such as Delhivery, DTDC, Bluedart, Amazon Shipping, and trusted local transport services.

✅ Customer Care
 📞 WhatsApp: +91 812 973 0010
 📧 Email: info@buyboxcorp.com